Diesel Research and Buyers Guide

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 2016 Ram ProMaster 3500 Low Roof Extended 159" WB, 104" CA

*
MSRP: $29,485
Invoice: $28,342

Gas Mileage:
CTY: N/A    HWY: N/A    CMB: N/A
Engine/Fuel: V6 Cylinder Engine /3.0 L/183 3.6 L/220 Turbo Diesel I-4Regular Unleaded V-6
Transmission: Auto-Shift Manual w/OD
Door/Body Style: /Extended,2WD Light Duty Chassis-Cab Trucks
Drive Type: Front Wheel Drive

Prices/Warranty

See the prices and various warranties offered.
  • General
  • MSRP: $29,485
  • Invoice Price: $28,342
  • Destination Charge: $
  • Warranty
  • Basic (Month): 36
  • Basic (Mileage): 36,000
  • Powertrain (Month): 60
  • Powertrain (Mileage): 60,000
  • Rust (Month):  
  • Rust (Mileage):  

Engine & Emissions

View engine and emission data on this vehicle.
  • Engines & Emissions
  • V6 Cylinder Engine
  • Engine
  • Type of Engine: V6 Cylinder Engine
  • Displacement (CC): 3.0 L/183
  • Displacement (CC): 3.6 L/220
  • Fuel System: Diesel Direct Injection
  • Fuel System: Sequential MPI
  • Horsepower @ RPM: 174 @ 3600
  • Horsepower @ RPM: 280 @ 6400
  • Torque @ RPM: 260 @ 4175
  • Torque @ RPM: 295 @ 1400
  • Battery Output: 700
  • Battery Output: 730
  • Fuel Type: Turbo Diesel I-4
  • Fuel Type: Regular Unleaded V-6

Dimensions

See the interior and exterior dimensions.
  • Exterior Dimensions
  • Overall Width (in): 80.7
  • Overall Height (in): 84.8
  • Wheelbase (in): 159
  • Interior Dimensions
  • Seating capacity - Standard: 1
  • Seating capacity - Standard: 3
  • Seating capacity - Standard: 2
  • Seating Capacity - Maximum: 3
  • Leg room front (in): 38.8
  • Shoulder room front (in): 74.8

Features

See the features of this vehicle.
  • Exterior
    • Aero-Composite Halogen Headlamps
    • Black Door Handles
    • Black Manual Side Mirrors w/Convex Spotter, Manual Folding and Turn Signal Indicator
    • Black Side Windows Trim and Black Rear Window Trim
    • Cab Clearance Lights
    • Center Wheel Cap
    • Fixed Rear Window
    • Full-Size Spare Tire Mounted Underbody
    • Fully Galvanized Steel Panels
    • Gray Bodyside Moldings and Gray Fender Flares
    • Gray Front Bumper
    • Gray Grille
    • Light Tinted Glass
    • Manual Extendable Trailer Style Mirrors
    • Steel Spare Wheel
    • Tires: LT225/75R16E BSW All Season
    • Variable Intermittent Wipers
    • Wheels: 16" x 6" Steel
  • Heating, Ventilation & Air Conditioning
    • A/C
  • Entertainment, Communication & Navigation
    • 4 Speakers
    • AM/FM Stereo
    • Auxiliary Audio Input
    • Integrated Roof Antenna
    • Media Input Hub
    • MP3 Player
    • Radio: AM/FM/MP3
    • Radio w/Clock
  • Wheels & Tires
    • Conventional Spare Tire
    • Steel Wheels
    • Tire Pressure Monitor
    • Tires - Front All-Season
    • Tires - Rear All-Season
  • Windows, Mirrors & Wipers
    • Power Windows

Safety Features

View the built in safety features included.
  • Safety Features
  • ABS And Driveline Traction Control
  • Brake Assist
  • Curtain 1st Row Airbags
  • Driver Air Bag
  • Dual Stage Driver And Passenger Front Airbags
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Electronic Stability Control (ESC) And Roll Stability Control (RSC)
  • Front Head Air Bag
  • Front Side Air Bag
  • Integrated Turn Signal Mirrors
  • Outboard Front Lap And Shoulder Safety Belts -inc: Height Adjusters and Pretensioners
  • Passenger Air Bag
  • Side Impact Beams
  • Stability Control
  • Tire Specific Low Tire Pressure Warning
  • Traction Control
  • Anti-Theft
  • Keyless Entry
  • Power Door Locks
  • Braking & Traction
  • 4-Wheel Disc Brakes
  • ABS
  • Brake Actuated Limited Slip Differential

Read Reviews

Expert opinions you can trust.
  • 2017 Ram Reviews
  • 2016 Ram Reviews

*Fuel Economy Guide

Research the yearly spend on gasoline for every Ram Diesel in our database.

 

*NHTSA Test Results

Get crash test results, service bulletins, and product recalls for every Ram Diesel model.
  •  

    Crash Test Data for 2016 Ram Diesel

    No crash test data exists.

     

    Service Bulletins for 2016 Ram Diesel

    2016 RAM PROMASTER
    Bulletin Number: 04610124A
    Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable. Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue
    Bulletin Number: 04753183A$
    Transmission, Oil Pump, Torque Convertor, and Flexplate This applies to VF Models only: For 62TE transmission only. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 0
    Bulletin Number: 04861963A
    Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC), please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the nece
    Bulletin Number: 05066241A$
    Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not remove
    Bulletin Number: 05091960A$
    Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset b
    Bulletin Number: 05149141A
    Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no resp
    Bulletin Number: 05154400A
    Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings ar
    Bulletin Number: 05191925A
    Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/
    Bulletin Number: 08-028-16
    RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: ┬╖ Radio display screen will lock up and reset i
    Bulletin Number: 08-057-16
    RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ┬╖ Navigation failed message is displayed. ┬╖ Clock not a
    Bulletin Number: 08-088-16
    Instrument Cluster Software Enhancements This bulletin involves updating the Instrument Panel Cluster (IPC) software. The customer may describe the following: Miles Per Gallon (MPG) information does not change.
    Bulletin Number: 08-090-17
    Tire Pressure Monitor Jumper Harness This bulletin involves installing a Tire Pressure Monitor (TPM) jumper harness. The customer may describe a TPM warning light turn on due missing information or localization failure.Replacement of th
    Bulletin Number: 12137
    Return: Molding Kit - Wheel Lip Opening
    Bulletin Number: 12213
    Inspection and Return: Brake Rotor - PN 04779712AA
    Bulletin Number: 12253
    Inspection and Return: Brake Rotor - PN 68188899AA
    Bulletin Number: 12272
    Inspection and Return: Brake Rotor - PN 04779884AC
    Bulletin Number: 12312
    Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING LT:04805839AD
    Bulletin Number: 12351
    Inspection and Return:Brake Rotor-52121050AA
    Bulletin Number: 12357
    Safety Recall R35 Reprogram Occupant Restraint Control Module - Dealer Notification
    Bulletin Number: 12395
    Safety Recall R23 - REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE - Dealer Notification
    Bulletin Number: 12398
    STOP SALE SafetyRecall R47 - Side Airbag Inflatable Curtain (SABIC)- Dealer Notification
    Bulletin Number: 12408
    TAILLIGHT.
    Bulletin Number: 12442
    Inspection and Return: Motor - Window Regulator,Frt. &Rear Door
    Bulletin Number: 12446
    Inspection and Return: 68261532AA: Evaporator - Air Conditioning
    Bulletin Number: 12457
    Molding Sill-Rear
    Bulletin Number: 12877
    Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:6
    Bulletin Number: 13003
    Title Inspection and return of PN 68210332AA - FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership.
    Bulletin Number: 13059
    Title Win Kit - Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP
    Bulletin Number: 13104
    Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Please re
    Bulletin Number: 13110
    Title 68146401AA: Tube - Fuel Filler Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number:
    Bulletin Number: 13111
    Title Control Module - Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of
    Bulletin Number: 13225
    Title 68260866AB: Module Kit - Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part num
    Bulletin Number: 13284
    Title Filter - Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Repla
    Bulletin Number: 13286
    Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following p
    Bulletin Number: 13289
    Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing par
    Bulletin Number: 13303
    Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing par
    Bulletin Number: 13317
    Title Inspection and Return: Hydro-Booster, - Power Brake. Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of
    Bulletin Number: 15614
    Inspect and Return: Switch - Multifunctional You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 56046114AE, 56046118AE. See attachments for identifyin
    Bulletin Number: 15640
    Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 6
    Bulletin Number: 16103
    You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 8221471
    Bulletin Number: 16374
    You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect part
    Bulletin Number: 16387
    You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return su
    Bulletin Number: 16388
    You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/1
    Bulletin Number: 16887
    Return: ALTERNATOR - ENGINE You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively wh
    Bulletin Number: 17006
    68085119AE,Inspect and Return: Exhaust Pipe Assy - Frt W/Catalytic Converter You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachme
    Bulletin Number: 17007
    You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. See attachments for identif
    Bulletin Number: 17109
    You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Please ret
    Bulletin Number: 17124
    You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 1YG06JSCAC, 1YG06KEPAC, 1YG 06KFSAC, 1YG 06KGZAC, 1YG 06KBUAC and replacement part numbers are
    Bulletin Number: 17127
    You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 05278632AF and replacement part number is 52030379AA which isin stockand available. Please ret
    Bulletin Number: 17135
    You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68141880AH, 68141881AH, 68145625AI, 68145626AI, 68189480AF and replacement part numbers are 6
    Bulletin Number: 17161
    You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your f
    Bulletin Number: 17191
    You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your f
    Bulletin Number: 17202
    You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your f
    Bulletin Number: 17598
    68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identify
    Bulletin Number: 18-023-16
    Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lam
    Bulletin Number: 18-031-16
    Flash: 3.6L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following PCM software improvements are available to allow the bra
    Bulletin Number: 18-031-16
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 18-075-16 REV. A
    Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investig
    Bulletin Number: 1UU47DX9A
    Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part
    Bulletin Number: 20610
    P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Ref
    Bulletin Number: 20614
    P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership. Please return parts which have a pacakging date code of July 20th 2016. Reference pictu
    Bulletin Number: 20624
    68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number 68103256AG packaged before 2016/08/01. Please return su
    Bulletin Number: 22842
    05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for ident
    Bulletin Number: 22843
    Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110
    Bulletin Number: 23-037-15
    Windshield Wiper Blade/Element Maintenance
    Bulletin Number: 24-005-19
    Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumina
    Bulletin Number: 25-001-17
    Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.
    Bulletin Number: 29-10192016-0249
    OWNERS MANUAL AND USER'S GUIDE HAVE SPARE TIRE CHANGE PROCESS INSTRUCTIONS WHICH MAY LACK ADEQUATE DETAIL IN THE USE OF THE SPARE TIRE CARRIER.
    Bulletin Number: 30657
    R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock
    Bulletin Number: 30731
    04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694AA must be returned. See attached for identifying suspect stock. Please
    Bulletin Number: 30865
    04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attac
    Bulletin Number: 30928
    55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot u
    Bulletin Number: 30948
    Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 570105
    Bulletin Number: 31-001-15
    Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat covers and seat cover repairs.
    Bulletin Number: 31056
    Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.R
    Bulletin Number: 31115
    Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material.
    Bulletin Number: 31127
    Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,6
    Bulletin Number: 53034160A
    Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and co
    Bulletin Number: 54583
    Transmission ? With Torque Converter
    Bulletin Number: 54637
    FASCIA - REAR
    Bulletin Number: 54638
    ASH RECEIVER - INSTRUMENT PANEL
    Bulletin Number: 54698
    POWER DISTRIBUTION CENTER - INTELLIGENT POWER
    Bulletin Number: 54920
    Panel Assembly-Door Trim
    Bulletin Number: 54931
    TAILPIPE - EXHAUST
    Bulletin Number: 54935
    Sensor-nitrous oxlde
    Bulletin Number: 54966
    Module-Parking Assist
    Bulletin Number: 54973
    Outlet- Air conditioning & heater
    Bulletin Number: 55096
    Engine Oil- OW20
    Bulletin Number: 55112621A
    Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then cont
    Bulletin Number: 55134
    Latch- Front Door
    Bulletin Number: 55136
    Tube- Fuel Filler
    Bulletin Number: 55189
    Actuator-Multiaitr
    Bulletin Number: 55221
    Engine Oil- OW20
    Bulletin Number: 55272
    Tube- Fuel Filler
    Bulletin Number: 55308
    Bin- Storage
    Bulletin Number: 55309
    Power Transfer Unit
    Bulletin Number: 55310
    Run-Front Door Glass
    Bulletin Number: 55311
    Damper-Steering
    Bulletin Number: 55312
    Molding-Wheel Plane
    Bulletin Number: 55322
    Head-Cylinder
    Bulletin Number: 55324
    Head-Cylinder
    Bulletin Number: 55429
    Mat Kit- Floor Front
    Bulletin Number: 55488
    PadKit- Front Disc Brake
    Bulletin Number: 55502
    PadKit- Front Disc Brake
    Bulletin Number: 56041380A
    Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue wi
    Bulletin Number: 56046094A
    Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair.
    Bulletin Number: 68018109A$
    Actuator- A/C Heater Before replacing this actuator call Matt Sasina at cell (248) 464-4982. If no response in 15 minutes, continue with repair.
    Bulletin Number: 68079375A
    Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs.~ If no response is receive
    Bulletin Number: 68080819A
    Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minut
    Bulletin Number: 68090604A
    Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do no
    Bulletin Number: 68103198A$
    A/C Compressor This applies to 2015 and 2016 UF and PF. Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~
    Bulletin Number: 68140664A
    Compressor HVAC compressor is inoperative. Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.
    Bulletin Number: 68174064A
    Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email t
    Bulletin Number: 68184926A$
    Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed
    Bulletin Number: 68210300A
    Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell (248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes,
    Bulletin Number: 68210304A
    Before replacing this part, please call Keith Kerby on his Cell phone (248) 420-5540 ~ For Mexican Dealers please call Ricardo Lozada at phone +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.~
    Bulletin Number: 68210304A$
    Fuel Tank Before replacing this part, please call Tom Sharp at phone (248) 944 5318 or Ricardo Lozada at Cell phone +52 1 55 1370 3187. For Mexican Dealers please call Ricardo Lozada at phone +52 1 55 1370 3187. If no return call in 15
    Bulletin Number: 68211004A
    Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record an
    Bulletin Number: 68222862A
    Tire pressure monitoring module Prior to replacing tire pressure monitoring module, for DTC's C151D, C1581, please contact Michael Wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as
    Bulletin Number: 68224166A
    HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently). Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (If you don't get an ans
    Bulletin Number: 68232369A
    HVAC Blower and Wheel HVAC blower motor is inoperative. Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-81
    Bulletin Number: 68232614A$
    Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (
    Bulletin Number: 68242417A$
    Body Control Module (BCM)
    Bulletin Number: 68249986A$
    MY16 RA3 & RA4 Replacement Radios All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio. DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. (example: Z8249986A$)
    Bulletin Number: 68253737A
    DEF Tank Before replacing this part, please call Indra Djutrisno at cell (248) 892-3473 or Ricardo Lozada at Cell phone +52 1 55 1370 3187. For Mexican Dealers please call Ricardo Lozada at phone +52 1 55 1370 3187. If no return call in
    Bulletin Number: 68253737A
    Part Description: DEF Tank Issue Description: Before replacing this part, please call Keith Kerby on his Cell phone (248) 420- 5540~ For Mexican Dealers please call Ricardo Lozada at phone +52 1 55 1370 3187. If no return call in 15 m
    Bulletin Number: 68253737A$
    DEF Tank Before replacing this part, please call Tom Sharp at phone (248) 944 5318 or Ricardo Lozada at Cell phone +52 1 55 1370 3187. For Mexican Dealers please call Ricardo Lozada at phone +52 1 55 1370 3187. If no return call in 15 m
    Bulletin Number: 68258392A
    RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduce
    Bulletin Number: 68277402A
    Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage
    Bulletin Number: 68317270A
    2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not
    Bulletin Number: 6th Edition 2015
    Warranty Operations Newsletter Volume 1, Issue 6
    Bulletin Number: 82214739A
    Spare Tire Kit For vehicles with Alloy Wheels, an adapter is required (not included) to connect the alloy wheel to the spare tire winch cable when storing under the vehicle. The adapter is part number 6824863AA and requires three (3) mou
    Bulletin Number: 82214909A
    Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors. To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a
    Bulletin Number: 9002519
    82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc
    Bulletin Number: 9003109
    Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottl
    Bulletin Number: 9003357
    ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron.dallison@fcagrou
    Bulletin Number: 9003357
    Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interfac
    Bulletin Number: 9003413
    Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected d
    Bulletin Number: 9003453
    Transmission, Oil Pump, Torque Convertor, and Flexplate This applies to VF Models only: For 62TE transmission only. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 065
    Bulletin Number: 9003681
    Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
    Bulletin Number: 9003687
    Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
    Bulletin Number: 9003694
    Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup
    Bulletin Number: 9003696
    Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
    Bulletin Number: 9003700
    Steering Gear To avoid warranty charge back, due care must be taken when packaging and returning the Steering Gear as so it doesn't incur damage in shipment. The Inner Tie Rod Boots must also be returned intact on the Gear. ~
    Bulletin Number: 9003737
    Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet fortechnician use.
    Bulletin Number: AJA46598
    Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
    Bulletin Number: BJA46597
    Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
    Bulletin Number: D-16-28 Rev. A
    DAPAP Requirements - Addition of Exterior Mirrors (Rev. A)
    Bulletin Number: D-17-08
    Essential Flash Management
    Bulletin Number: D-17-11
    Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)
    Bulletin Number: D-17-12
    Shop Certification Program Guidelines
    Bulletin Number: OD55341
    Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions
    Bulletin Number: OD55431
    Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information
    Bulletin Number: ODPIN0529
    URGENT REMINDER: ProMaster Transmission Bracket Service (Performance Institute News)
    Bulletin Number: RL108213A$
    NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
    Bulletin Number: RL305553A
    9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the
    Bulletin Number: S17
    Customer Satisfaction Notification S17 Spare Tire Carrier Owner Information The owner?s manual/user?s guide and tool kit tip card on about 55,900 of the above vehicles have spare tire change process instructions which may lack adequate d
    Bulletin Number: STAR News No. 85
    STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repai
    Bulletin Number: Volume 5 Issue 4
    Warranty Operations Newsletter Volume 5, Issue 4
    Bulletin Number: Volume 5 Issue 5
    Warranty Operations Newsletter ? Volume 5, Issue 5
    Bulletin Number: Z5091195A$
    RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The T

     

    Recalls for 2016 Ram Diesel

    2016 RAM PROMASTER
    NHTSA Campaign ID:ELECTRONIC STABILITY CONTROL
    Manufacturer:Chrysler (FCA US LLC)
    Manufacture Dates:10/21/2015 - 12/17/2015
    Potential Units Affected:57

    Defect Description:

    Chrysler (FCA US LLC) is recalling certain model year 2016 Ram ProMaster vans manufactured October 21, 2015, to December 17, 2015 and equipped with 3.0L diesel engines. If the driver has disabled the electronic stability control (ESC) system, the system is required to be reactivated the next time the vehicle is started. The recalled vehicles have an Anti-Lock Brake System (ABS) control module that may not reset the ESC to active status when the key is turned off and back on quickly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

    Consequence:

    Operating the vehicle with the ESC off may increase the risk of a crash.

    Action:

    FCA will notify owners, and dealers will the update ABS control module software, free of charge. The recall began March 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S04.
    2016 RAM PROMASTER
    NHTSA Campaign ID:ELECTRICAL SYSTEM
    Manufacturer:Chrysler (FCA US LLC)
    Manufacture Dates:09/26/2014 - 03/05/2016
    Potential Units Affected:23930

    Defect Description:

    Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.

    Consequence:

    An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.

    Action:

    Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
    2016 RAM PROMASTER
    NHTSA Campaign ID:POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
    Manufacturer:Chrysler (FCA US LLC)
    Manufacture Dates:09/26/2014 - 03/05/2016
    Potential Units Affected:23930

    Defect Description:

    Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.

    Consequence:

    An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.

    Action:

    Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
    2016 RAM PROMASTER
    NHTSA Campaign ID:ELECTRICAL SYSTEM: SOFTWARE
    Manufacturer:Chrysler (FCA US LLC)
    Manufacture Dates:07/24/2015 - 02/15/2016
    Potential Units Affected:6422

    Defect Description:

    Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

    Consequence:

    Trailer brake lights that are inoperative can increase the risk of a crash.

    Action:

    Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
    2016 RAM PROMASTER
    NHTSA Campaign ID:EXTERIOR LIGHTING:BRAKE LIGHTS
    Manufacturer:Chrysler (FCA US LLC)
    Manufacture Dates:07/24/2015 - 02/15/2016
    Potential Units Affected:6422

    Defect Description:

    Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

    Consequence:

    Trailer brake lights that are inoperative can increase the risk of a crash.

    Action:

    Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
    2016 RAM PROMASTER
    NHTSA Campaign ID:POWER TRAIN:AUTOMATIC TRANSMISSION
    Manufacturer:Chrysler (FCA US LLC)
    Manufacture Dates:08/15/2015 - 04/15/2016
    Potential Units Affected:26298

    Defect Description:

    Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

    Consequence:

    If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

    Action:

    Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
    2016 RAM PROMASTER
    NHTSA Campaign ID:EQUIPMENT:OTHER:LABELS
    Manufacturer:Chrysler (FCA US LLC)
    Manufacture Dates:07/01/2013 - 04/24/2017
    Potential Units Affected:113896

    Defect Description:

    Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

    Consequence:

    The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

    Action:

    Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
    2016 RAM PROMASTER
    NHTSA Campaign ID:EQUIPMENT
    Manufacturer:Midwest Automotive Designs, LLC
    Manufacture Dates:08/01/2016 - 10/31/2017
    Potential Units Affected:550

    Defect Description:

    Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    Consequence:

    In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

    Action:

    Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
    2016 RAM PROMASTER
    NHTSA Campaign ID:EQUIPMENT
    Manufacturer:Chrysler (FCA US LLC)
    Manufacture Dates:08/05/2013 - 07/14/2017
    Potential Units Affected:61791

    Defect Description:

    Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    Consequence:

    If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

    Action:

    Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
    2016 RAM PROMASTER
    NHTSA Campaign ID:SEATS
    Manufacturer:TransitWorks
    Manufacture Dates:08/23/2016 - 08/23/2016
    Potential Units Affected:776

    Defect Description:

    TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

    Consequence:

    In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

    Action:

    TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.
    2016 RAM PROMASTER
    NHTSA Campaign ID:SEATS
    Manufacturer:Mobility Transportation Services
    Manufacture Dates:10/01/2014 - 11/01/2018
    Potential Units Affected:2080

    Defect Description:

    Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

    Consequence:

    In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

    Action:

    MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
    2016 RAM PROMASTER
    NHTSA Campaign ID:SEATS
    Manufacturer:Prime-Time Specialty Vehicles
    Manufacture Dates:01/01/2016 - 07/31/2018
    Potential Units Affected:90

    Defect Description:

    Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

    Consequence:

    In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

    Action:

    Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.
    2016 RAM PROMASTER
    NHTSA Campaign ID:SEATS
    Manufacturer:New England Wheels
    Manufacture Dates:08/01/2007 - 03/29/2019
    Potential Units Affected:544

    Defect Description:

    New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

    Consequence:

    In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

    Action:

    New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

*Green Vehicles

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  • The Green Vehicle Guide will help you find the most fuel-efficient Ram for your needs.

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  • Make your selections in the boxes below and click the "Generate List" button to see a list of Ram Diesel cars and trucks that fit your monthly budget.